Director, Sales

You Will Have the Opportunity To:

• Proactively manage, coach, develop and motivate a team of high performing Account Executives to enable their success in achieving team quota and consumption targets

• Provide hands-on mentorship and feedback to each Account Executive on effective sales methodologies from discovery, qualification, assessment of buyer profiles, deal closure, and accrual of spend

• Recruit, hire, train, develop, and retain Account Executives by using creative incentives and a team-focused approach

• Act as a hands-on coach, ready to actively support your team’s success through impactful one-on-one coaching, shadowing key sales activities, and providing real-time feedback across the prospect journey. You’ll model effective sales strategies and motivate your team to achieve top performance

• Play an active role in screening and interviewing potential candidates

• Be involved with Sales training (new & continuous) of your Account Executives to find trends and areas of improvement

• Partner with Customer Experience teams to build best practices and process efficiencies

• Maintain technical and professional knowledge of Center’s product and offering to assist your team to interpret complex problems, create simple solutions and collaborate closely with prospects

• Keep current with economic indicators, changing trends, and competitors to maintain sales volume.

• Forecast your team’s pipeline with a high degree of accuracy

• Review & develop long- and short-term sales strategies and identify opportunities for process improvements that align with the broader Center vision

• Analyze data for deep understanding of the details and areas of improvement

• Provide upward feedback to the Senior Director, Sales and other executives on field takeaways (i.e., sales strategy & product obstacles)

• Champion the professional growth of each team member, fostering a culture of resilience, continuous learning, and high performance

What You Will Bring to the Role:

• College degree (BA/BS)

• Minimum of 7-10 years of B2B sales experience within a high-growth SaaS environment, with a proven track record of achieving and exceeding revenue targets.

• Minimum of 2+ years of relevant management experience, preferably in SaaS organization

• Able to measure and diagnose strategic efficacy and recommend course correction/shifts to business plans

• Experience prospecting accounts and managing pipeline to maximize revenue

• Proven ability to exceed quota and revenue goals

• Ability to connect with prospects specific needs to match Center’s value proposition

• Analytical skills to review large data sets to find patterns for improved processes

• Effective oral and written and presentation skills

• Able to multi-task and effectively manage competing priorities

• Ability to work well with people at all levels of the organization in a geo-dispersed and often virtual environment

• Strong business acumen: able to align sales activities with broader business goals and understand the impact of strategic decisions

• Self-aware and open to feedback, with a constant drive for improvement in both personal and team performance

• Experience with modern sales and business platforms, including Microsoft Office Suite, Salesforce, Gong, Outreach, ZoomInfo, and Tableau, or similar systems.

• Ability to travel as needed (less than 15%)

Personal Attributes

• Passion for the customer

• Fast learner, with an open mind, and a team-oriented mentality

• Self-starter, with the ability and willingness to grow

• An entrepreneurial spirit: flexible and willing to pitch in where needed

• Ready to have fun, keep perspective and be part of an amazing team