Business Consultant - US

🔧 Responsibilities

• Teach customers how to analyze their quantitative data using the Quantum Metric platform to surface defects and optimization opportunities across digital experiences

• Provide training sessions across a plethora of use cases to enable customers to solve business obstacles across business and technical organizational functions

• Develop a consultative relationship with each client through an in-depth understanding of their business model, strategy, digital properties, key initiatives, business goals, and key performance indicators

• Improve customer business results through taking action on insights surfaced through the Quantum Metric platform

• Provide guidance on use case best practices for leveraging Quantum Metric to solve business problems and execute on their digital strategy through daily client interactions

• Conduct regular working sessions with clients, product demos, and executive briefings. Travel up to 20% of the time to visit customers and provide enablement onsite

• Proactively analyze customer data using the Quantum Metric platform to surface data-driven improvements to digital experiences

• Create presentations that summarize actionable opportunities for digital optimization and revenue recovery. Present findings with data-driven recommendations and aiding analysis to key client partners

• Proactively identify at-risk accounts based on low platform usage, while creating & executing an action plan to drive platform adoption through business value

• Establish and maintain expert level knowledge of Quantum Metric product capabilities & configuration options to enable customers to surface actionable insights

• Serve as the voice of the customer internally at Quantum Metric, advocating for customer needs and providing input into the development of new platform features

• Partner with account team to secure renewals and support upsell opportunities through enablement and business value

💡 Requirements

• 2+ years serving in a digital analytics or consulting role

• Must be able to analyze quantitative data to draw meaningful conclusions and make data-driven recommendations. Enjoys solving complex problems without straight forward solutions

• Must be a self-starter, who thrives in fast-paced, start-up environments

• Must have client-facing experience and be comfortable in a training / subject matter expert (SME) capacity

• Excellent verbal and written communication skills with exemplary presentation skills. Must be comfortable training large audiences of 50+ individuals

• Strong time management skills. Must be able to multitask while juggling the needs of multiple clients simultaneously. Able to adapt quickly to changing priorities

• Compensation: 125,000 | variable bonus eligible

• Recruiter Screen (30 minutes)

• Independent Assessment (1 hour)

• Hiring Manager Interview (45 minutes)

• Director Interview (30 minutes)

• VP, Consulting Services Interview (45 minutes)

• Chief Customer Officer Interview (30 minutes)

• CEO Interview (30 minutes)